Dickran Ouzounian & Co. Ltd. is one of Cyprus’s leading automotive companies, with a strong market presence and a long-standing history of success.
Driven by a customer-centric philosophy and a continuous commitment to excellence, we invest in our people and create growth opportunities for individuals who demonstrate talent, passion, and professionalism. We offer a dynamic and supportive working environment, a competitive remuneration package, and the opportunity to build your career with one of the most respected and recognized companies in the industry.
With a focus on doing business the way that customers love, we are looking for a highly organized and good communicator to take over the role of Service Advisor for Nicosia.
Your main duties will include:
- Managing customer interactions and ensure a flawless customer service at the reception area of our workshop.
- Explaining and supporting customers with details on the work performed on their vehicle and the invoicing.
- Communicate customer concerns to technicians and inform customers through out the repair process.
- Provide accurate cost estimates to customers along with the timeframe for their vehicles repair or service.
- Coordination with Parts department where necessary.
- Taking the necessary initiatives to ensure the smooth and effective operation of the team.
