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CONNECTED 
SERVICES

A smarter connection

Stay safe, informed and in control with Toyota Connected Services

Connected Services seamlessly link your Toyota with your smartphone and the digital world. This connection between the MyToyota app and your vehicle’s multimedia system delivers comfort, convenience and peace of mind every day.

Connected Services
  1. The MyToyota app
    1. grey_box-6
      Power in your hands
      The MyToyota app enables you to interact with your Toyota from your smartphone, whether you’re with your car or not. Check your car’s status and charge level, pre-condition the cabin temperature or locate your Toyota on a busy street — it’s all just a few taps away with MyToyota app.
      Discover MyToyota app
    2. CHR_MM_maps_online_v002-10
  2. Multimedia redefined
    1. Multimedia reimagined
      Explore a powerful digital driving experience built around you. With its intuitive menus and user-centric design, Toyota’s multimedia system is a sleek control centre for your connected journeys. Enhance your digital services with exclusive new upgrade bundles including Smart Digital Key, Connect & Secure and Connect & Drive.
      Explore Multimedia
    2. PAID_SUBSCRIPTION_01_crop
  3. Subscription Plans
    1. Paid Subscription
      Your Toyota is so much more than a way of getting from A to B. Connected and intelligent, it’s an exciting extension of your digital world designed to make every journey safer, simpler and more enjoyable. With subscription plans in the MyToyota app you can take your vehicle’s Connected Services to the next level, with new features and enhanced functionalities
      Discover more

Smart control made simple

Toyota Connected Services redefine instant, convenient control, so you and your Toyota are always synchronised. Manage your Toyota remotely with just a couple of taps on your smartphone – it really is that easy..

Discover the MyToyota app
Convenience

Lock, unlock or pre-set your climate control remotely, wherever you are, for a warm welcome and a more comfortable journey.

Peace of mind

Stay in control of the essentials – alerts, servicing and fuel or battery level – from your smartphone.

User-friendly technology

Enhance your everyday driving experience with hands-free voice agent and constantly-updated cloud navigation. 

Smart access

Use your smartphone as your key and grant access to others, for swift and secure car-sharing.

Security first

Protect your Toyota, even when you’re not behind the wheel.  

Onboarding made easy

Getting the most from your Toyota is easy.
Just download the MyToyota app, create an account, and link it to your vehicle by scanning the QR code.
Activate your Connected Services, pair your smartphone with your multimedia system via Bluetooth® — and enjoy a world of smart connectivity at your fingertips.

Watch the full video
Full onboarding with MyToyota app and Multimedia

Be sure to link your MyToyota app and Multimedia profile for a more expansive experience. It only takes a moment, and you’ll unlock your Toyota’s full connectivity potential.

Connected Services

Toyota Connectivity Match 

<p>To find out which Connected Services your Toyota has, simply enter your Vehicle Identification Number (VIN). You’ll see the services available for your car.</p>

A family heads out in their Toyota Corolla

Help and support 

<p>Looking for assistance? The Support Hub has everything you might need, from useful FAQs and step-by-step guides to how-to videos and direct contact with customer support.</p>

Family fun time with the Toyota bZ4X

Personal Site

<p>Log on to access everything you might need for your Toyota, where and when it suits you. Managing servicing, accessing your online owner’s manual and updating your navigation maps couldn’t be easier. </p>

An owner uses the personal site within the MyToyota app

Download MyToyota app

Scan the QR code, or tap the link below, and step into the full MyToyota experience.
Get the MyToyota app (Opens in new window)

FAQS

  1. All

Connected Services are a suite of smart features that integrate your car with your digital life, making driving more convenient, safer, and more enjoyable—whether you're behind the wheel or away from your vehicle. These services are powered by two key components:

 

Mobile App (MyToyota / Lexus Link+)
 

The mobile app acts as your remote control and digital dashboard:
 

  • Remote Access: Start/stop the engine, lock/unlock doors, and control climate system, doors, and hazard lights remotely
  • Vehicle Locator: Find your parked vehicle with ease
  • Journey Planning: Plan routes and send them directly to your vehicle’s navigation system
  • Maintenance & Health: Receive alerts when servicing is due and view vehicle health reports
  • Driving Data: Access fuel levels, mileage, and trip history
  • Notifications: Stay informed with real-time updates about your vehicle

 

 Multimedia System
 

The in-car multimedia system connects your smartphone and enhances your driving experience:
 

  • Smartphone Integration: Use apps like Spotify, WhatsApp, Audible, Google Maps, and Waze directly from your vehicle's display
  • Voice Control: Operate apps and navigation via Siri or Google Assistant
  • Navigation & Alerts: Get real-time traffic updates, speed camera alerts, and search for points of interest
  • Note: Features vary by model and region

You can access Connected Services at any time through the MyToyota app, but there are a few important conditions that affect how and when services and data appears:

 

When Connected Services work best:
 

  • Data Availability: Car data is sent to the app when the engine is turned off. You’ll be able to view your last trip details shortly after switching off the engine
  • Mobile Data Required: A stable mobile network is needed to transmit data. If you park underground or in areas with poor coverage, data may not sync immediately

 

Common reasons services might not work as expected or data might be missing
 

  • Connected Services not activated

 

Ensure Standard Services are enabled in the Connected Services Centre
 

  • Multimedia system profile not linked
  • Privacy Mode enabled - If location sharing is disabled, trip data won’t be saved. Check and enable location sharing in the Privacy Mode section under MyGarage. For more help, refer to the Privacy Mode FAQs in the app

Depending on the model of your car, you can disable location sharing (i.e. enable Privacy mode) either in your App or in the vehicle’s multimedia system under Settings ->Info & Security. You can verify the current status of Privacy Mode through your account in your App. 

Yes, Connected Services can be linked to multiple MyToyota accounts, allowing different family members to access vehicle information and multimedia features. However, only one account can have active control at a time through the app—this means features like remote access, trip data, and notifications will only work through the account currently activated for the vehicle.
 

To share access:
 

  • Each family member can create their own MyToyota account.
  • The primary user must activate Connected Services on their account.

 

If you want to switch the active account, you can do so through the Connected Services Centre section in the app

Steps to take before selling your Toyota

  • Cancel Connected Services Subscription

 

Open the MyToyota app and cancel any active Connected Services linked to the vehicle.

  • Remove the vehicle from your MyToyota account
  • Remove your User Profile from the Multimedia System
  • On the vehicle’s in-vehicle multimedia unit, delete your personal profile to clear saved preferences and trip data.

 

Keep Your MyToyota Account

  • Do not delete your account—you can use it again if you purchase another Toyota in the future.
  • Inform the new owner

Let the buyer know that the vehicle is equipped with Connected Services and that they can activate their own account to enjoy the features